In a Hybrid Business, both structures are needed to portray the business architecture. The Physical Product Structure deals with the consumable resource flow, which may require a lockstep relationship between the product framework and resource framework (or a partnership arrangement with key suppliers). The Service Structure deals with the reusable resources that allow the service to take place (facilities, equipment, people).

There is a spectrum of business types, ranging from a pure service structure to a pure physical product structure, with various combinations in between. The architecture for a hybrid business often involves both a Non-Product Resource Flow for the service aspects, and a Product-Component Resource Flow for the physical product aspects.

  • Supermarket
  • Service Station
  • Printing Company
  • Restaurant
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