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In a Pure Service Business, there are no consumable resources -- all resources are reusable. This means that all resources are acquired via organization units as part of their periodic planning and budgeting cycle.

The basic Service Business product framework shown here is simply the generic product framework with the word "Service" substituted for the word "Product." A service package is provided to the customer with the help of a supporting service infrastructure. The generic resource framework is not changed.

Examples of a pure service business with virtually no physical product would be:
  • Accounting Firm
  • Custodial Service
  • Security Service
  • Law Firm
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